Return and Refund Policy

Return Policy:

Test Yan Jinglin understands that customers may need to return products sometimes, so we are committed to ensuring that the return process is simple and fair. Here is our detailed return policy:

1. Return Time Limit: Customers can apply for a return without reason within 30 days from the date of receipt of the product.

2. Return Conditions:
- The product must be in its original condition, unworn, unwashed, unmodified in any way, and all tags are still attached to the product.
- The product must include the original packaging and all accessories that came with it.
- Returns must be accompanied by proof of purchase, such as an order confirmation or invoice.

3. Return Process:
- Contact Customer Service: Customers need to contact our customer service department within the return time limit, explain the reason for the return and provide the order number.
- Send Return Instructions: We will provide a return form and explain the return process in detail.
- Product Return: Customers are responsible for safely packaging the product and sending it back to the designated address by traceable means.
- Product Inspection: Our quality assurance team will check that the returned product meets the return conditions.
- Confirmed refund: Items that meet the return conditions will be refunded, and the refund amount will be returned to the original payment account within 5-10 working days.

4. Special Notes:
- Customized items, promotional activities or special items may not be returned, and the specific circumstances will be explained on the product page.
- The return shipping fee must be borne by the customer, unless the reason for the return is a defective item or our mistake.

Our return value proposition is to protect customer rights and improve customer satisfaction by providing a fair return process. In addition, our return policy is designed to help build a long-term trust relationship with customers and create a competitive advantage while ensuring the financial health of the company. We promise that the policy content is professional, accurate, and true, and does not contain any exaggerated or misleading information.