Refund policy

Return terms:
1. Return time: after receiving the "ingenious" female short-sleeved T-shirt, if the customer finds that the product has quality problems or does not conform to the description of the order, he can submit a return application within 30 days after receiving the goods.
two。 Return conditions: the returned products must maintain the original appearance, without wearing, washing or modification, all labels, packaging are intact, accessories are complete.
3. Definition of quality problems: including but not limited to fabric defects, sewing errors, dimensions that do not meet the specifications, etc., the corresponding photo proof is required.

Refund process:
1. Submit application: customers are required to submit a return application through the official customer service channel, detailing the reasons for the return and attaching a product photo.
two。 Audit confirmation: "Test Yan Jinglin" will examine and confirm the return qualification within 3 working days after receiving the application, and provide the return address and corresponding guidance after confirmation.
3. Send return: the customer should return the goods to the designated address within 7 days after the approval, and provide the logistics tracking number.
4. Product inspection: we will complete the quality inspection within 5 working days after receiving the returned product and decide whether to accept the return or not.
5. Refund operation: once the return is accepted, we will return the full refund to the customer's original payment account within 3 working days.

Protection of customer rights and interests:
1. Fully transparent process: "Test Yan Jinglin" promises to provide a fully transparent return review process to ensure that customers keep abreast of the application status.
two。 Full refund commitment: for products that meet the return criteria, we guarantee that customers will receive a 100% refund of the purchase amount.
3. Customer service support: the considerate customer service team will provide guidance and assistance throughout the return and refund process to ensure a worry-free customer experience.

财务控制与竞争优势：
1. Risk control: "Test Yan Jinglin" sets up detailed return audit standards to minimize unnecessary returns and maintain the company's financial stability.
two。 Enhanced competitive advantage: flexible and thoughtful return and refund policies enhance the trust between consumers and brands and help to improve market competitiveness.

The above return and refund policies aim to balance the protection of customers' rights and interests with the financial soundness of the enterprise, and provide a solid foundation for 'testing Yan Jinglin' to build lasting trust with customers with the help of efficient and transparent service processes.