Refund policy

Return Policy:
1. Return period: from the date of receipt of the product, the customer has a return period of 14 days to ensure that there is enough time to consider whether the product is satisfied or not.
two。 Return conditions: the returned products must remain in their original appearance without being worn, washed or altered, and all labels and original packaging must be retained.
3. Return method: customers are required to submit a return request by email with purchase vouchers and reasons for return. We will provide return instructions and address within 48 hours after receiving the request.
4. Return freight: the return fee will be borne by the customer at the initial stage. Once the return is accepted, we will return the corresponding freight to the customer's original payment account or provide equivalent coupons for customers to purchase again on our platform.

Refund policy:
1. Refund time limit: after we confirm that the returned product has been received and meet the return conditions, the refund will be processed within 7 working days.
two。 Refund method: the refund will be returned directly to the customer's original payment account, or can be converted into platform credit according to the customer's wishes for future purchase.
3. Refund amount: the full refund includes the value of the goods and the initial freight paid by the customer (if applicable).

The above return and refund policy aims to protect customer rights and interests and improve customer satisfaction, while building trust with customers and supporting the financial control and competitiveness of our enterprises. We promise that all refund operations are open, transparent, professional and accurate, without any exaggerated or misleading information.