Return and Refund Policy Return Policy: 1. Return period: Customers have a 14-day return period from the date of receipt of the product to ensure sufficient time to consider whether they are satisfied with the product. 2. Return conditions: Returned products must be in their original condition, not worn, washed or altered, and must retain all tags and original packaging. 3. Return method: Customers need to submit a return request via email, attaching proof of purchase and reason for return. We will provide return instructions and address within 48 hours of receiving the request. 4. Return freight: The return fee will be borne by the customer initially. Once the return is accepted, we will refund the corresponding freight to the customer's original payment account, or provide coupons of equal value for customers to purchase again on our platform. Refund policy: 1. Refund time limit: After we confirm receipt of the returned product and meet the return conditions, the refund will be processed within 7 working days. 2. Refund method: The refund will be directly returned to the customer's original payment account, or can be converted into platform credit for future purchases according to the customer's wishes. 3. Refund amount: A full refund includes the value of the product and the initial shipping fee paid by the customer (if applicable). The above return and refund policy aims to protect customer rights and improve customer satisfaction, while building trust with customers and supporting the financial control and competitiveness of our company. We promise that all returns and refund operations will be open, transparent, professional and accurate, without any exaggeration or misleading information.